The Queenstown Neighbourhood Police Centre (NPC) is Singapore’s first neighbourhood police centre. Based similarly on the concepts of community policing and modelled after the koban system in Japan, the original Police Centre at Commonwealth Avenue was officially opened on 20 December 1997 by then Minister for Home Affairs, Wong Kan Seng, to replace the Singapore Police Force’s Neighbourhood Police Post (NPP) system. The centre had 150 police officers.
Before Queenstown Neighbourhood Police Centre (NPC) was established, community policing lied under the responsibility of the Neighbourhood Police Post. Although the NPP has helped reduce crime rate since its initiation in 1983, its high number entailed extensive resources spread over many installations. Pooling the NPPs into larger entities known as NPCs ensured “faster response, more immediate investigation, better counter service, more frequent patrols and a sharper community focus.”
The Queenstown Neighbourhood Police Centre forges a close relationship with the community through its workshops and activities. Doris Koh, 63, a resident at Strathmore, was one of the participants with the Citizen-on-Patrol (COP) programme. She said. “The former NPC was situated next to Queenstown MRT Station and it was very convenient. They organised frequent sharing sessions to brief the public on crime prevention.”
In 2005, the Queenstown Neighbourhood Police Centre relocated to a $30.6 million complex at Queensway. This complex is the first of its kind which houses both the Singapore Civil Defence Force and the Singapore Police Force so as to provide a more integrated response against threats.